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Frequently asked questions

Are sessions online or in person?Academic Support

Both are available. We agree the format during planning.

Can we meet the team first?Contact and visits

Yes. Enquire and we will arrange a conversation or a visit before you decide.

How much does it cost?Fees and payments

Fees depend on the programme and schedule. We confirm them in writing before you start.

What if my child is shy or new to groups?Preschool

We settle children in gently, with shorter first days if needed.

Who are your programmes for?Getting started

Academic Support is for school and university students. Preschool is for children aged 3 to 5.

Will you complete assignments for the student?Policies

No. We explain, plan and give feedback so the student completes their own work.

Can we visit before enrolling?Contact and visits

Yes. Book a visit and meet the teacher and the classroom.

How will I know how my child is doing?Preschool

Daily updates at hand-over and a written report each term.

How will we hear about progress?Getting started

You get regular written updates, and one named contact at any time.

Which students do you support?Academic Support

School and university students. Tell us the level and subject and we will confirm the fit.

Can't find your answer?

Message us on WhatsApp and a member of the team will reply.

Chat with us on WhatsApp

Outside our opening hours we reply within one working day.

Whatsapp message

Tell us what you need and we will come back to you.